So often, salespeople want to sell to their prospects in their way, on their timetable rather than the customer’s way and timetable. Recently, I contacted a number of vendors about a service my client wanted to buy. One of the vendors I reached requested that we schedule weekly conference calls so we “could monitor progress”. This is an example of the salesperson being inflexible and insensitive to the customer’s needs, and hasn’t garnered the salesperson any sales. Or conference calls, for that matter.
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